HELP HUB
Your Go-To Hub for Solar Assistance & Connection Guides.
Wi-Fi Set-Up & Reconnection Support
Having trouble connecting your Wi-Fi? Get the most from your solar investment by setting up or reconnecting your inverter from our trusted providers and viewing your energy production in real time. Our step-by-step guides make staying connected easy, even if your Wi-Fi drops out.
Keeping your inverter connected to Wi-Fi ensures you can monitor your solar production in real time and get the most from your system. If your Wi-Fi has dropped out or your inverter needs reconnecting, we’re here to help.
Step 1: Try Our Wi-Fi Reconnection Guides Below
Start by following our easy step-by-step reconnection guides. They’re designed to walk you through the process quickly and simply – no technical experience needed.
Step 2: Contact Your Inverter Manufacturer
If the issue isn’t resolved after following the guide, the next step is to reach out to your inverter’s manufacturer. Their support teams can often diagnose and fix Wi-Fi and communication issues remotely.
Step 3: Book an On-Site Visit
If the manufacturer can’t fix the problem, we can arrange a technician to visit your property. Please note, there is a call out fee for each site visit. If we find a system or hardware fault, the fee will be refunded. If the issue is caused by external factors (such as home Wi-Fi, routers, or settings), the callout fee will remain payable.
We’re here to help you stay connected and get the best performance from your solar system. If you need assistance at any stage, feel free to get in touch.
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